EXCHANGES & REFUNDS
All our products are fully exchangable and refundable within 1 month from the order placemente date.
IN ORDER TO EXCHANGE OR REFUND YOUR SHOES, THE GOODS SHOULD BE SENT BACK IN RESEALABLE AND UNWORN CONDITIONS IN ITS ORIGINAL PACKAGING. WE RECOMMEND TO TRY YOUR SHOES ON A SOFT OR CARPETED SURFACE.
- Send an email to firstname.lastname@example.org with EXCHANGE or REFUND + the order number as subject. In your email, please include the item you want to Exchange/return and the reason why and the pick up address + phone number. In case of Exchange, indicate the new selected item and size.
- The beyton team will contact you to pick up the goods in their package.
- Once we´ve received the goods and are approved, we´ll send you the new item back in case of exchange. In case of returns, we will refund the full value using the same method as the original payment. You´ll be notified by
* Shipping costs for exchanges are FREE within Spain (Península Ibérica). For more than one exchange, or exchange + refund, the clients are responsible for the shipping charges.
**For international orders, clients are responsible for shipping charges.
*** We do not accept refunds within the sales period. However, you can exchange your product, or enjoy a credit valid for 1 year.
For further information, contact us at